Kentucky Assistive Technology Services (KATS) Network Assistive Technology Resource Guide

CaptionCall is a revolutionary telephone for anyone who has difficulty hearing on the phone. CaptionCall makes it easy to communicate confidently with friends, family and colleagues by phone.
Similar to captioned television, CaptionCall communication assistants use voice recognition technology to quickly provide written captions of what callers say on a large, easy-to-read screen. Plus, CaptionCall offers exceptional sound quality with amplification and customizable audio settings to match an individual’s unique hearing loss. The CaptionCall phone, combined with free captioning service and our red-carpet service (free delivery, installation, in-home training by a friendly CaptionCall Trainer, and ongoing customer support) enables people to use the phone again with confidence and with no cost to them.

Eligibility Requirements and Application Process

To qualify for this free service, an individual must have a hearing loss, a valid U.S. Social Security number or tax ID. A certification form must be filled out by a health care provider.
Application information is available online or by phone.