Quarterly Progress Report
FFY 2020 – Quarter 3
| Did your approved state plan for this reporting period include any State Financing? | No |
|---|---|
| Did your approved state plan for this reporting period include conducting a Financial Loan Program? | No |
Reutilization
A. Number of Recipients of Reused Devices
| Activity | Number of Individuals Receiving a Device from Activity |
|---|---|
| A. Device Exchange | 00 |
| B. Device Refurbish/Repair – Reassign and/or Open Ended Loan | 245 |
| C. Total | 245 |
| Performance Measure | |
|---|---|
| D. Device Exchange – Excluded from Performance Measure | 00 |
| E. Reassignment/Refurbishment and Repair and Open Ended Loans – Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients |
00 |
| F. Number of Individuals Included in Performance Measures | 245 |
If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:
B. Device Refurbish/Repair – Reassignment and/or Open Ended Loan Activities
| Type of AT Device | Number of Devices Reassigned/Refurbished and Repaired | Total Estimated Current Purchase Price | Total Price for Which Device(s) Were Sold | Savings to Consumers |
|---|---|---|---|---|
| Vision | 0 | $0 | $0 | $0 |
| Hearing | 12 | $1200.00 | $0 | $1200.00 |
| Speech Communication | 0 | $0 | $0 | $0 |
| Learning, Cognition and Developmental | 1 | $357.95 | $0 | $357.95 |
| Mobility, Seating and Positioning | 51 | $48,150.45 | $0 | $48,150.45 |
| Daily Living | 173 | $4,462.36 | $0 | $4,462.36 |
| Environmental Adaptations | 6 | $915.95 | $0 | $915.95 |
| Vehicle Modification & Transportation | 1 | $1,095.00 | $0 | $1,095.00 |
| Computers and Related | 1 | $499.99 | $0 | $499.99 |
| Recreation, Sports and Leisure | 0 | $0 | $0 | $0 |
| Total | 245 | $66,681.70 | $0 | $66,681.70 |
D. Anecdote
Mr. Vanderpool was recently discharged from Cardinal Hill following surgery. He was referred to our center by the occupational therapy staff. We were able to give Mr. Vanderpool a quad cane, a walker, a rollator, and a pair of compression stockings, all from our CARAT project.
Mr. Vanderpool expressed how appreciative he was for our help as he is on a fixed income and would not have been able to purchase these items. He even called back to thank us again and tell us how much the rollator and walker have helped him to safely get up and about.
E. Performance Measures
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 3 | 1 | 213 | 217 |
| 2. AT was only available through the AT program. | 0 | 0 | 0 | 0 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 6 | 0 | 22 | 28 |
| 4. Subtotal | 9 | 1 | 235 | 245 |
| 5. None of the above | 0 | 0 | 0 | 0 |
| 6. Subtotal | 9 | 1 | 235 | 245 |
| 7. Nonrespondent | 0 | 0 | 0 | 000 |
| 8. Total | 9 | 1 | 235 | 245 |
| 9. Performance on this measure | 100% | 100% | 100% | |
F. Customer Satisfaction
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 243 | 99% |
| Satisfied | 2 | 1% |
| Satisfied somewhat | 00 | 0% |
| Not at all satisfied | 00 | 0% |
| Nonrespondent | 00 | 0% |
| Total Surveyed | 245 | |
| Response rate % | 100% |
Device Loan
A. Short-Term Device Loans by Type of Purpose
| Primary Purpose of Short-Term Device Loan | Number |
|---|---|
| Assist in decision-making (device trial or evaluation) | 51 |
| Serve as loaner during service repair or while waiting for funding | 3 |
| Provide an accommodation on a short-term basis for a time-limited event/situation | 48 |
| Conduct training, self-education or other professional development activity | 1 |
| Total | 103 |
B. Short-Term Device Loan by Type of Borrower
| Type of Individual or Entity | Number of Device Borrowers |
|---|---|
| Individuals with Disabilities | 2 |
| Family Members, Guardians, and Authorized Representatives | 61 |
| Representative of Education | 9 |
| Representative of Employment | 4 |
| Representatives of Health, Allied Health, and Rehabilitation | 22 |
| Representatives of Community Living | 4 |
| Representatives of Technology | 1 |
| Total | 103 |
C. Length of Short-Term Device Loans
| Length of Short-Term Device Loan in Days | 30 |
|---|
D. Types of Devices Loaned
| Type of AT Device | Number |
|---|---|
| Vision | 1 |
| Hearing | 1 |
| Speech Communication | 21 |
| Learning, Cognition and Developmental | 44 |
| Mobility, Seating and Positioning | 50 |
| Daily Living | 6 |
| Environmental Adaptations | 18 |
| Vehicle Modification and Transportation | 0 |
| Computers and Related | 27 |
| Recreation, Sports and Leisure | 17 |
| Total | 185 |
E. Anecdote
LH was referred to us by an occupational therapist. She has macular degeneration and histoplasmosis. She is completely blind in one eye and has less than 20/80 in the other. She was interested in devices to help her with reading, writing, and using the computer. LH set up an appointment to come in and check out our visual impairment assistive technology. After spending some time getting to know Laura’s needs and abilities, we looked over some of our AT. LH checked out several items from our lending library: Reading Pen, 2x Page Magnifier, Handsfree Magnifier, Pico Pocket Video Magnifier, and the Merlin LCD Video Magnifier System. She is hoping to be able to purchase similar items once she determines what works best for her.
F. Access Performance Measures
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| Decided that AT device/service will meet needs | 3 | 0 | 43 | 46 |
| Decided that an AT device/ service will not meet needs | 0 | 0 | 1 | 1 |
| Subtotal | 3 | 0 | 44 | 47 |
| Have not made a decision | 3 | 0 | 0 | 3 |
| Subtotal | 6 | 0 | 44 | 50 |
| Nonrespondent | 0 | 0 | 1 | 1 |
| Total | 6 | 0 | 45 | 51 |
| Performance on this measure | 50% | 0% | 100% | |
G. Acquisition Performance Measures
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| 1. Could only afford the AT through the AT program. | 16 | 0 | 28 | 44 |
| 2. AT was only available through the AT program. | 0 | 0 | 0 | 0 |
| 3. AT was available through other programs, but the system was too complex or the wait time too long. | 1 | 0 | 0 | 1 |
| 4. Subtotal | 17 | 0 | 28 | 45 |
| 5. None of the above | 0 | 0 | 4 | 4 |
| 6. Subtotal | 17 | 0 | 32 | 49 |
| 7. Nonrespondent | 2 | 0 | 1 | 3 |
| 8. Total | 19 | 0 | 33 | 52 |
| 9. Performance on this measure | 100% | 0% | 88% | |
H. Customer Satisfaction
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 102 | 100% |
| Satisfied | 0 | 0% |
| Satisfied somewhat | 0 | 0% |
| Not at all satisfied | 0 | 0% |
| Nonrespondent | 1 | 1% |
| Total Surveyed | 223 | 100% |
| Response rate % | 99% |
Device Demonstration
A. Number of Device Demonstrations by Device Type
| Type of AT Device / Service | Number of Demonstrations of AT Devices / Services |
|---|---|
| Vision | 0 |
| Hearing | 0 |
| Speech Communication | 1 |
| Learning, Cognition and Developmental | 0 |
| Mobility, Seating and Positioning | 1 |
| Daily Living | 0 |
| Environmental Adaptations | 0 |
| Vehicle Modification and Transportation | 0 |
| Computers and Related | 0 |
| Recreation, Sports and Leisure | 0 |
| Total # of Devices Demonstrated | 2 |
B. Types of Participants
| Type of Participant | Number of Participants in Device Demonstrations |
|---|---|
| Individuals with Disabilities | 1 |
| Family Members, Guardians, and Authorized Representatives | 1 |
| Representatives of Education | 2 |
| Representatives of Employment | 0 |
| Health, Allied Health, Rehabilitation | 1 |
| Representative of Community Living | 0 |
| Representative of Technology | 0 |
| Total | 5 |
C. Number of Referrals
| Type of Entity | Number of Referrals |
|---|---|
| Funding Source (non-AT program) | 1 |
| Service Provider | 0 |
| Vendor | 0 |
| Repair Service | 0 |
| Others | 0 |
| Total | 1 |
D. Anecdote
A physical therapist was trying to determine which seating equipment would work best for a young child and wanted to see what options were available. The ATRC Coordinator and ATRC librarian demonstrated a variety of seating equipment for the physical therapist, young child and the family so they could try the options and compare them. This demonstration overcame the barrier of positioning for this child who was unable to sit up by himself. The ATRC collaborated with the child’s physical therapist in demonstrating a variety of seating options. The demonstration helped the family and their physical therapist make a decision on which seating equipment would be most appropriate for this child and led to a loan. The seating equipment helped position the child so he could sit up. The seating equipment improved this child’s access to education and gave him a way to sit up so he can play and more fully engage with toys and his family.
E. Performance Measures
| Response | Primary Purpose for Which AT is Needed | Total | ||
|---|---|---|---|---|
| Education | Employment | Community Living | ||
| Decided that AT device/service will meet needs | 0 | 0 | 2 | 2 |
| Decided that an AT device/ service will not meet needs | 0 | 0 | 0 | 0 |
| Subtotal | 0 | 0 | 2 | 2 |
| Have not made a decision | 0 | 0 | 0 | 0 |
| Subtotal | 0 | 0 | 0 | 0 |
| Nonrespondent | 0 | 0 | 0 | 0 |
| Total | 0 | 0 | 2 | 2 |
| Performance on this measure | 0% | 0% | 100% | |
F. Customer Satisfaction
| Customer Rating of Services | Number of Customers | Percent |
|---|---|---|
| Highly satisfied | 5 | 100% |
| Satisfied | 0 | 0% |
| Satisfied somewhat | 0 | 0% |
| Not at all satisfied | 0 | 0% |
| Nonrespondent | 0 | 0% |
| Total | 5 | |
| Response rate % | 100% |
Training
A. Training Participants: Number and Types of Participants; Geographical Distribution
| Type of Participant | Number |
|---|---|
| Individuals with Disabilities | 335 |
| Family Members, Guardians and Authorized Representatives | 267 |
| Representatives of Education | 0 |
| Representatives of Employment | 0 |
| Rep Health, Allied Health, and Rehabilitation | 225 |
| Representatives of Community Living | 14 |
| Representatives of Technology | 353 |
| Unable to Categorize | 0 |
| TOTAL | 1,310 |
| Metro | Non Metro | Unknown | TOTAL |
|---|---|---|---|
| 0 | 0 | 1,310 | 1,310 |
B. Training Topics
| Primary Topic of Training | Participants |
|---|---|
| AT Products/Services | 298 |
| AT Funding/Policy/ Practice | 210 |
| Combination of any/all of the above | 675 |
| Information Technology/Telecommunication Access | 127 |
| Transition | 0 |
| Total | 1,310 |
Public Awareness
Public Awareness Activities
Public Awareness Narratives
Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period.
1. Due to COVID-19 restrictions, opportunities for live public awareness events were low during this period.
Information And Assistance
| Types of Recipients | AT Device/ Service |
AT Funding | Total |
|---|---|---|---|
| Individuals with Disabilities | 178 | 0 | 178 |
| Family Members, Guardians and Authorized Representatives | 261 | 0 | 261 |
| Representative of Education | 50 | 1 | 51 |
| Representative of Employment | 82 | 0 | 82 |
| Representative of Health, Allied Health, and Rehabilitation | 2,842 | 0 | 2,842 |
| Representative of Community Living | 225 | 1 | 226 |
| Representative of Technology | 38 | 0 | 38 |
| Unable to Categorize | 1 | 0 | 1 |
| Total | 3,677 | 2 | 3,679 |