Quarter 2 FFY 2020 Data

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Quarterly Progress Report

FFY 2020 – Quarter 2

State Financing
Did your approved state plan for this reporting period include any State Financing? No
Did your approved state plan for this reporting period include conducting a Financial Loan Program? No

 

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 00
B. Device Refurbish/Repair – Reassign and/or Open Ended Loan 687
C. Total 687

 

Performance Measure
D. Device Exchange – Excluded from Performance Measure 00
E. Reassignment/Refurbishment and Repair and Open Ended Loans – Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation
to provide the AT such as schools under IDEA or VR agencies/clients
00
F. Number of Individuals Included in Performance Measures 687

If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:

B. Device Refurbish/Repair – Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 0 $0 $0 $0
Hearing 17 $1,295 $0 $1,295
Speech Communication 10 $10,478 $0 $10,478
Learning, Cognition and Developmental 4 $713 $0 $713
Mobility, Seating and Positioning 125 $132,065 $0 $132,065
Daily Living 504 $60,430 $0 $58,329
Environmental Adaptations 12 $1,700 $0 $1,700
Vehicle Modification & Transportation 1 $1,095 $0 $1,095
Computers and Related 12 $5,634 $5,634 $0
Recreation, Sports and Leisure 2 $180 $0 $180
Total 0 $0 $0 $0

D. Anecdote

A mother from a rural area needed a ramp for their home and a way to get her 7 year old daughter’s wheel chair into their van since it is not handicap accessible. Redwood’s ATRC arranged for the family to receive a ramp building kit and reutilized a Bruno Lift to the family so they can load their daughter’s wheelchair into the van.  Instruction was provided on using the Bruno Lift and the family was also given information on loans program. The ATRC helped this family overcome the barrier of access to the home and car for their child. Redwood’s ATRC collaborated with the state lead KATS center to obtain a ramp building kit through the Dana and Christopher Reeve Foundation grant. The family now has better access to their home and car for their daughter’s wheelchair so they can now more easily go out into the community. The lift and ramp improved this child and family’s access to community living by making it easier to get in and out of the home and car so they can more fully participate in community activities.

Impact Area


E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 19 0 589 608
2. AT was only available through the AT program. 0 0 1 1
3. AT was available through other programs, but the system was too complex or the wait time too long. 8 0 70 78
4. Subtotal 27 0 660 687
5. None of the above 0 0 0 0
6. Subtotal 27 0 660 687
7. Nonrespondent 00 0 0 000
8. Total 27 0 660 687
9. Performance on this measure 100% 0% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 681 99%
Satisfied 6 0%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 687
Response rate % 100%

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 100
Serve as loaner during service repair or while waiting for funding 8
Provide an accommodation on a short-term basis for a time-limited event/situation 111
Conduct training, self-education or other professional development activity 4
Total 223

B. Short-Term Device Loan by Type of Borrower

LOANS By Borrower Type
Type of Individual or Entity Number of Device Borrowers
Individuals with Disabilities 31
Family Members, Guardians, and Authorized Representatives 125
Representative of Education 11
Representative of Employment 3
Representatives of Health, Allied Health, and Rehabilitation 32
Representatives of Community Living 20
Representatives of Technology 1
Total 223

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 30

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number
Vision 10
Hearing 3
Speech Communication 29
Learning, Cognition and Developmental 48
Mobility, Seating and Positioning 73
Daily Living 40
Environmental Adaptations 34
Vehicle Modification and Transportation 0
Computers and Related 67
Recreation, Sports and Leisure 27
Total 331

E. Anecdote

A student who had recently moved to Owen county from out of state needed the loan of a gait trainer to see if it would assist him with walking since he had not been able to walk using any type of gait trainer for over a year. Redwood’s ATRC loaned a gait trainer to Owen County Schools so the student could trial it. The loan of the gait trainer helped this student overcome the barrier of mobility so he could move around his environment. Redwood’s ATRC collaborated with the student’s physical therapist to provide the most appropriate gait trainer for the student to trial. This loan allowed the student to quickly get a gait trainer to trial while his parents worked on obtaining insurance in Kentucky.  It also helped him gain strength and stamina for completing activities of daily living.  The student’s physical therapist was able to determine that this gait trainer was the best match for this student and to provide justification for purchase through his insurance. The loan of the gait trainer improved this student’s access to education by allowing him the mobility to fully participate and move around at his new school and it also improved access to community living by allowing him to move around in his community.

Impact Area


F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 24 0 70 94
Decided that an AT device/ service will not meet needs 1 0 1 2
Subtotal 25 0 71 96
Have not made a decision 2 0 2 4
Subtotal 27 0 73 100
Nonrespondent 0 0 0 0
Total 27 0 73 100
Performance on this measure 92.59% 0% 97.26%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 18 2 81 101
2. AT was only available through the AT program. 1 0 1 2
3. AT was available through other programs, but the system was too complex or the wait time too long. 5 0 15 20
4. Subtotal 24 2 97 123
5. None of the above 0 0 0 0
6. Subtotal 24 0 97 123
7. Nonrespondent 0 0 0 0
8. Total 24 0 97 123
9. Performance on this measure 100% 100% 100%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 212 96%
Satisfied 11 5%
Satisfied somewhat 0 0%
Not at all satisfied 0 0%
Nonrespondent 0 0%
Total Surveyed 223 100%
Response rate % 100%

Device Demonstration

A. Number of Device Demonstrations by Device Type

Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 1
Hearing 1
Speech Communication 23
Learning, Cognition and Developmental 16
Mobility, Seating and Positioning 2
Daily Living 0
Environmental Adaptations 0
Vehicle Modification and Transportation 0
Computers and Related 11
Recreation, Sports and Leisure 0
Total # of Devices Demonstrated 54

B. Types of Participants

Demonstrations by Participant Type
Type of Participant Number of Participants in Device Demonstrations
Individuals with Disabilities 66
Family Members, Guardians, and Authorized Representatives 61
Representatives of Education 57
Representatives of Employment 0
Health, Allied Health, Rehabilitation 37
Representative of Community Living 6
Representative of Technology 1
Total 228

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 15
Service Provider 0
Vendor 6
Repair Service 0
Others 1
Total 22

D. Anecdote

  1. A woman was looking for a communication device to help her father who had a stroke and would be returning home. The ATRC Coordinator demonstrated a variety of communication devices to the daughter to help determine which device might work best for her father. This demonstration overcame the barrier of communication for this individual who had had a stroke. The ATRC collaborated with the individual’s daughter to provide this demonstration which led to a rental of a communication device. The demonstration helped the family make a decision on which communication device  would work best and arrange for a loan so the individual would have a way to communicate with his family. The communication device gave this individual a way to communicate so he could more fully engage in community living.
  2. Lisa Staub, SLP, ATP, ATRC Coordinator, provided a device demonstration on a communication app, Touch Chat with Word Power, on an iPad for a young adult from Pendleton County and his Community Directed Options worker.  The demonstration consisted of hands-on instruction and training on how to use the app, understanding the word prediction feature, email and iMessaging.  This demonstration increased the individual knowledge and comfort level in using the device for communication and led to a decision to purchase the app.
Impact Area


E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 15 0 34 49
Decided that an AT device/ service will not meet needs 0 0 1 1
Subtotal 15 0 35 50
Have not made a decision 3 0 1 4
Subtotal 18 0 36 54
Nonrespondent 0 0 0 0
Total 18 0 36 54
Performance on this measure 83.33% 0% 97.22%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 228 100%
Satisfied 0 0%
Satisfied somewhat 0 0%
Not at all satisfied 0 0%
Nonrespondent 0 0%
Total 228
Response rate % 100%

Training

A. Training Participants: Number and Types of Participants; Geographical Distribution

Training by Participant Type
Type of Participant Number
Individuals with Disabilities 5
Family Members, Guardians and Authorized Representatives 3
Representatives of Education 47
Representatives of Employment 0
Rep Health, Allied Health, and Rehabilitation 1
Representatives of Community Living 2
Representatives of Technology 0
Unable to Categorize 0
TOTAL 58

 

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
54 1 3 58

B. Training Topics

Trainings by Topic
Primary Topic of Training Participants
AT Products/Services 16
AT Funding/Policy/ Practice 12
Combination of any/all of the above 0
Information Technology/Telecommunication Access 30
Transition 0
Total 58

Public Awareness

Public Awareness Activities

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. 

1. The Redwood Connections newsletter featured an adult client who has been using assistive technology for over 20 years. The article described how advances in AT have allowed the client to expand her learning and gain greater control over her environment. The newsletter was sent out to over 1500 stakeholders including donors, foundations, public officials, families, and volunteers to build awareness of the programs and services available for clients with disabilities.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 0 0 0
Family Members, Guardians and Authorized Representatives 197 0 197
Representative of Education 42 0 42
Representative of Employment 0 0 0
Representative of Health, Allied Health, and Rehabilitation 215 0 215
Representative of Community Living 301 0 301
Representative of Technology 0 0 0
Unable to Categorize 0 0 0
Total 755 0 755